![]() Calling plans from 30 Webex Calling service providers worldwide.Webex calling has 3 PSTN connectivity options By sharing the effort to advance their respective products, innovation would accelerate, too, making the combined effort almost impossible to catch.Cisco Webex Calling is Cisco’s cloud-based phone system integrated into Webex. In addition, both Microsoft and Cisco would use their respective tools to improve each company’s own performance.īy joining forces, they would set a new bar for the market, nearly impossible for any rival to match. I can’t think of a single company that wouldn’t want both sets of features. Webex is more integrated with existing telephony tools and does a better job assuring work/life balance and department/team dynamics (potentially improving employee loyalty and retention.) Teams is more integrated with Microsoft’s tools and should increase productivity within that product set. Better togetherīoth Microsoft Teams and Cisco Webex lead the collaboration market with unique features and capabilities. In contrast, Microsoft would focus on better Hololens integration and their tools - and both could advance avatar capabilities that need to be far more realistic. They could divide the work, with Cisco more focused on increasing network performance and integration with Cisco tools. Rather than both Teams and Webex going down separate and redundant paths, Microsoft and Cisco could develop the same core features for each while optimizing for their individual customers’ needs. (Hardware, like this offering from Poly, would more easily work with both than with a non-aligned competitive offering.) In the case of Microsoft and Cisco, a collaboration would create a substantial competitive advantage against other existing and emerging products that wouldn’t match on features or interoperability. They shared the development cost and created a pair of sports cars that each could sell with a unique flavor, increasing the overall volume sharply and potentially reducing costs due to increased economies of scale. Selling these tools is incremental revenue using these tools enhances everything these companies do internally and externally.Ĭar companies often collaborate on cars and engines Toyota and Suburu, for instance, partnered on the FR-S and GT86. The same is true for Webex and Cisco, which makes the competition between the platforms a lower priority than both platforms’ capabilities for their respective vendors or users. Microsoft Teams would likely have a more significant economic impact as a tool Microsoft uses than a product Microsoft sells because it makes Microsoft more efficient. Teams + WebexĬollaboration tools are a force multiplier for the companies that make them. Depending on the nature of collaboration needed, you could use either to connect the customer, vendor, or partner - Teams for software, Webex for everything else. You could use Teams specifically for IT and software development (if you do software development), and you’d use Webex for staff meetings. And your new problem is that the “or” doesn’t make sense - I can’t think of a business that doesn’t want to do both. Your choice is between maximizing your productivity process or maximizing your employee effectiveness. So which one should you choose? You’d pick Teams if you’re wedded to Microsoft’s toolset, and you’d use Webex if you wanted to integrate your communications methods (phone + video conferencing) and if you needed to assure your remote employees aren’t at risk. Last week with Webex, Cisco exhibited its deep integration with telephony, the use of employee monitoring while preserving privacy (for management), and the use of holograms. The core differentiators Microsoft is showcasing this week with Teams include things like deep application integration across their development and productivity tools and the use of avatars and holograms.
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